Privacy Policy

Who we are

This site, redliolabs.com, is operated by Redlio Labs, a software development, SEO, and PPC company based in Ahmedabad, India.

What we collect, and why

1. What you send us through the contact form

When you submit the form on our contact page we receive your name, email address, the service you're interested in, your message, and — if you choose to fill them in — your company name, budget range, and how you found us. We use this for one purpose: understanding and responding to your enquiry. Asking how you found us helps us understand which channels (search engines, AI assistants, referrals) bring people here.

2. Analytics

We use Google Analytics 4 to understand how visitors use the site — which pages are read, roughly where visitors come from, and what device and browser they use. This information is aggregated; we don't use it to identify you personally.

3. Server logs

Like almost every website, our server keeps standard technical logs: IP address, browser type, pages requested, and timestamps. We use them for security and to keep the site running, not to profile visitors.

4. Email

If you email us, we keep the correspondence for as long as we need it to handle your enquiry or project.

What we never do

• We never sell, rent, or trade your personal information.
• We never add you to a mailing list you didn't ask to join. Submitting the contact form gets you a reply, not a newsletter.
• We never share your enquiry with anyone outside Redlio Labs, except the service providers below or where the law requires it.

Cookies & analytics choices

The only cookies this site sets are Google Analytics cookies, used to measure site usage as described above. We don't run advertising or social-media tracking pixels. You can browse the site with cookies disabled without losing any functionality, block cookies in your browser settings, or install Google's Analytics opt-out add-on.

Who processes data on our behalf

Two categories of providers touch site data: our hosting infrastructure (which serves the site and stores server logs) and Google (which processes analytics data as described above). Each processes data only to provide its service to us. If we add a provider that changes this picture — for example an email delivery service for contact-form notifications — we'll update this policy.

Where your data lives

Redlio Labs operates from India, and our providers may store data in other countries. Wherever it is processed, we apply the protections described in this policy. If you contact us from the UK, EU, or elsewhere, you send us your information understanding that it will be processed in India.

How long we keep it

• Contact enquiries: as long as needed to handle the enquiry and any project that follows, after which we delete them on request or during periodic clean-ups.
• Analytics: retained per Google Analytics settings (14 months), then aggregated or expired.
• Server logs: rotated automatically on a short cycle.

Your rights

Whatever your jurisdiction, we honour the same set of requests: ask what we hold about you, ask us to correct it, ask us to delete it, or object to how we use it. Email info@redliolabs.com and we'll respond within a reasonable time — usually much faster than the 30 days most privacy laws allow. If you're in the EU/UK, these correspond to your GDPR rights; if you're in California, to your CCPA rights.

Security

The site is served over HTTPS, access to submitted enquiries is limited to the people who need them to respond, and we keep our infrastructure patched. No method of transmission or storage is 100% secure, but we treat your data with the same care we apply to our clients' production systems.

Children

This site is a business-services site and isn't directed at children under 16. We don't knowingly collect their information; if you believe a child has sent us personal data, email us and we'll delete it.

Links to other sites

Pages on this site link to external sites — client review platforms, cited sources, social profiles. Their privacy practices are their own; this policy covers redliolabs.com only.

Changes to this policy

When our practices change, this page changes, and the date at the top changes with it. Significant changes get a visible note here rather than a silent edit.

Contact

Questions about this policy or your data: info@redliolabs.com, or write to the address above.