Our approach to UI/UX design
We design with the people who will use the product every day, because an interface that passes its review can still fail in training. That failure shows up months later as a workaround, a spreadsheet open beside the screen, or a colleague pointing out where a feature went.
We start with the few tasks done a hundred times a day and make those fast before anything else. We then test the flows and screens as prototypes with those users before any code is written.
We treat the handoff as part of the design. Our files specify the states for errors, empty screens and slow data, so your engineers build what was signed off instead of filling the gaps themselves.